Welcome to Guest !
 
       IUP Publications
              (Since 1994)
Home About IUP Journals Books Archives Publication Ethics
     
  Subscriber Services   |   Feedback   |   Subscription Form
 
 
Login:
- - - - - - - - - - - - - - - - - -- - - - - - - - - - - -
-
   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
The IUP Journal of Organizational Behavior

Jan'16
Focus

This issue contains four papers that highlight workplace issues such as work-life balance, creating a learning organization and the relevance of behavioral event interview in the selection process.

Articles
   
Price
(INR)
Buy
The Influence of Leadership in Building a Learning Organization
A Study on Work-Life Balance in the Indian Service Sector from a Gender Perspective
The Relevance of Behavioral Event Interview (BEI) in Selection Processes: A Corporate Sector Study
Work-Family Balance as per Life Stage and Total Experience: An Empirical Study Among Officers of Defense (Central Public Sector Enterprises) in Bangalore
Select/Remove All    

The Influence of Leadership in Building a Learning Organization

-- Jacqueline Kareem

Educational institutions as learning organizations could be best explained through Senge’s theoretical framework of schools as learning organizations. For Peter Senge, ‘real learning gets to the heart of what it is to be human. We become able to recreate ourselves. This applies to both individuals and organizations. Thus, for a learning organization, it is not enough to survive, but to enhance capacity to create’. Educational leaders are individuals in schools, colleges, universities and educational institutions that have responsibilities and a decision-making role. These people are responsible for the successes and failures of their institutions. This paper discusses the potential of leadership styles in influencing a learning organization. It first explores the leadership styles most frequently engaged in schools and secondly identifies the dimensions of leadership style that influence a learning organization. The study was conducted across 80 schools in the city of Bangalore. Two tools were used in this study, namely, Learning Organization Profile (LOP) to measure learning organization and leadership styles scale to measure the leadership style most engaged in by the supervisors/principals/coordinators of schools. A total of 750 respondents’ data was analyzed. The study has indicated that leadership styles play a significant role in building a learning organization. The paper concludes with a discussion of the implications.

Article Price : Rs.50

A Study on Work-Life Balance in the Indian Service Sector from a Gender Perspective

-- Jyoti Kakkar and Anuradha Bhandari

In the post-globalization period, a competitive business environment has led to a significant workplace transformation, further leading to changes in the way of working, evolution of technology, introduction of virtual teams and higher workplace expectations. Keeping the consequences of these changes in mind, the present study attempts to look into the issue of work-life balance from a gender perspective with a sample of 140 junior to middle-level managers (76 male and 64 female managers) working in the Indian service industry. This research adopts a mixed method approach, covering both quantitative and qualitative data obtained with the help of an interview schedule. The data obtained has been analyzed using Statistical Package for Social Sciences (SPSS) to facilitate cross-tabulations and chi-square tests. The findings reveal that a substantial majority of female managers (67.7%) feel that they are able to balance their work and family life, whereas male managers bring out mixed responses.

Article Price : Rs.50

The Relevance of Behavioral Event Interview (BEI) in Selection Processes: A Corporate Sector Study

-- Shaji Kurian, Neuza Ribeiro and Daniel Roque Gomes

The job interview is the tool that is relied on most in making employment decisions. However, intuitive decision making sometimes leads to biases that may cause significant errors in the course of making a decision. So how do you scratch beneath the surface to determine whether a candidate really has what it takes to be a top performer? How to suppress the margin of error when accessing candidates in recruitment and selection processes? This study focuses on examining the relevance of Behavioral Event Interview (BEI) in selection processes by evaluating if BEI is a valid tool to access candidates’ abilities in selection processes. A sample of 60 professionals were selected to integrate an experimental research focused on shedding some light on this research problem. The study seems to support the effectiveness of BEI in predicting the future potential of employees and thereby its relevance as an effective tool of selection.

Article Price : Rs.50

Work-Family Balance as per Life Stage and Total Experience: An Empirical Study Among Officers of Defense (Central Public Sector Enterprises) in Bangalore

-- Nita Choudhary and Niranjan Kumar Singh

This study deals with the issue of Work-Family Balance (WFB) and how it varies as per life stage and experience. Age and total experience are important factors that impact WFB significantly. In defense, Central Public Sector Enterprises (CPSEs), the career advancement and promotion are time-based irrespective of outstanding performance put in by the employees. The aim of this paper is how WFB varies as per experience in this organizational setting. The word “work-family balance” is used to include all employed people irrespective of their marital and parental status so that officers can experience a better fit between their professional and personal lives. The study covers various aspects of WFB—work, sleep, family time, management of work and family and commuting. To measure WFB among officers of Bangalore, the researchers developed a 26-item scale to measure various aspects of WFB. The reliability of the scale is discussed. The findings of the study indicate that WFB varies as per age and experience and are important variables influencing WFB significantly.

Article Price : Rs.50
Search
 

  www
  IUP

Search
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Click here to upload your Article

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

more...

 
View Previous Issues
Organizational Behavior